Analisis Keselarasan Teknologi Informasi dan Bisnis Menggunakan Strategic Alignment Model Maturity (SAMM) di Universitas Flores Nusa Tenggara Timur
DOI:
https://doi.org/10.25126/jtiik.2022935464Abstrak
Proses penyelarasan membutuhkan banyak faktor pendukung, namun berdasarkan pengamatan awal di lapangan faktor-faktor pendukung tersebut kurang atau belum terlaksana secara keseluruhan dalam proses perencanaan dan pengerjaan proyek teknologi informasi. Penilaian hasil pengamatan terhadap keselarasan antara teknologi informasi dan bisnis di Universitas Flores didasarkan pada observasi awal dilapangan yang terindikasi bahwa teknologi yang ada belum berjalan selaras dengan strategi dan tujuan bisnis. Tujuan dilakukannya penelitian ini yakni untuk mengetahui faktor-faktor penghambat dan pendukung dalam meningkatkan kinerja teknologi yang memberikan pengaruh pada kualitas sistem yang mendukung tujuan bisnis. Penelitian ini merupakan penelitian kualitatif deskriptif dengan pendekatan metode studi kasus dan analisis data menggunakan metode Pattern Matching. Mengacu pada Strategic Alignment Model Maturity (SAMM) kerangka konseptual model pada penelitian ini memiliki 4 konstruk yakni Information Technology (IT), Business, Information Technology-Business Alignment (BITA), dan Information Technology Performance. Hasil penelitian menemukan bahwa konstruk performa/kinerja teknologi informasi belum optimal dan maksimal karena belum adanya keselarasan pada konstruk BITA. Selain itu, ditemukan juga bahwa Penelitian ini memberikan rekomendasi sebagai dasar acuan bagi manajemen puncak sisi TI dan sisi Bisnis dalam melakukan perencanaan dan pengerjaan proyek TI selanjutnya agar sesuai dan seimbang dengan tujuan bisnis Lembaga, hal ini terkait konstruk IT dan konstruk Bisnis yang tidak memiliki hubungan dan kolaborasi.
Abstract
The alignment process requires many supporting factors, but based on initial observations in the field these supporting factors are lacking or have not been implemented as a whole in the process of planning and working on information technology projects. The assessment of the results of observations on the alignment between information technology and business at the University of Flores is based on initial observations in the field which indicate that the existing technology has not been running in line with business strategies and goals. The purpose of the alignment analysis in this study is to determine the inhibiting and supporting factors in improving technology performance that affect the quality of systems that support business goals. This research is a descriptive qualitativeresearch with a case study method approach and data analysis using the Pattern Matching method. Referring to the Strategic Alignment Model Maturity (SAMM) the conceptual framework of the model in this study has 4 constructs namely Information Technology (IT), Business, Information Technology-Business Alignment (BITA), and Information Technology Performance. The results of the study found that the construct of information technology performance/performance was not optimal and maximal because there was no alignment in the BITA construct. In addition, it was also found that this study provides recommendations as a basis of reference for top management on the IT side and the business side in planning and working on subsequent IT projects so that they are appropriate and balanced with the institution's business objectives, this is related to IT constructs and business constructs that have no relationship. and collaboration.
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