Penyusunan Solusi Model Konseptual untuk Pembangunan Strategi Sistem Informasi pada Perusahaan Bisnis TI: Metode Systematic Mapping


Ariani Dwi Wulandari, Bima Ajie Bahari, Bq. Zuyyina Hilyatur Rozalia, Mudjahidin Mudjahidin


Keberhasilan implementasi Teknologi Informasi (TI) pada sebuah perusahaan di era teknologi saat ini ditentukan oleh kematangan perencanaan stategi yang dibuat. Pengembangan best practice sebagai panduan banyak disusun oleh para peneliti. Akan tetapi, fleksibilitas adopsi best practice yang ditawarkan masih terlalu kompleks bagi perusahaan pada skala kecil-menengah seperti perusahaan bisnis TI. Berdasarkan pertimbangan berbagai keunikan yang dimiliki dan minimnya studi implementasi yang telah baku. Penelitian ini membangun model konseptual baru untuk menyusun strategi SI yang sesuai untuk menjawab berbagai isu dan permasalahan yang ada tanpa menghilangkan fleksibilitas implementasinya. Kajian lebih lanjut terkait pengembangan model penyusunan strategi SI akan dilakukan menggunakan konsep systematic mapping dengan tahap inisiasi pencarian, pengumpulan dan klasifikasi paper, analisa hasil dan diskusi yang melibatkan berbagai sudut pandang para peneliti dan praktisi di bidang manajemen strategi, dan perancangan model konseptual yang akan dibangun. Hasilnya adalah berupa gambar model konseptual baru yang memberikan gambaran dari tahap-tahap implementasi, mulai dari pendefinisian tujuan, klasifikasi domain, hingga penyusunan strategi TI. Kemudahan pemahaman dan implementasi hasil model konseptual ini lebih sesuai dengan skala perusahaan tanpa perlu melakukan banyak eliminiasi.



The successful implementation of Information Technology (IT) in a company in the todays technological era determined by the maturity of the strategic planning. The development of best practices as a guide has been prepared by many researcher. However, the flexibility of adopting the best practice offered is still too complicated for small and medium scale companies such as IT business companies. Based on various uniqueness considerations and the lack of standardized implementation studies. This study builds a new conceptual model for develop an appropriate IT strategy to answer various existing issues and problems without losing the flexibility of its implementation. Further studies related to the development of the SI strategy formulation model will be carried out using the concept of systematic mapping with the initiation stage of searching, collecting and classifying papers, analyzing the results and discussion involving various perspectives of researchers and practitioners in the field of strategy management, and designing conceptual models will be built. The outcome is a picture of a modern conceptual paradigm that offers a summary of the development process, the description of priorities, domain classification, and formulation of an IT strategy. Ease of understanding and implementing the results of this conceptual model is more in line with the scale of the company without needing to do much elimination.

Teks Lengkap:



ADSHEAD, D., THACKER, S., FULDAUER, L. I. & HALL, J. W., 2019. Delivering on the sustainable development goals through long-term infrastructure planning. Global Environmental Change, Volume 59.

AMROLLAHI, A. & ROWLANDS, B., 2017. Collaborative open strategic planning: a method and case study. Information Technology & People, Volume 30, pp. 832-852.

ARVIDSSON, V., HOLMSTRÖM, J. & LYYTINEN, K., 2014. Information systems use as strategy practice: A multi-dimensional view of strategic information system implementation and use. Journal of Strategic Information Systems, Volume 23, pp. 45-61.

BAROUDI, J. & LUCAS, H. C. J., 2015. The role of information technology in organization design. Journal of Management Information Systems, 10(4), pp. 9-23.

BEASLEY, M., BRADFORD, M. & DEHNING, B., 2009. The value impact of strategic intent on firms engaged in information systems outsourcing. International Journal of Accounting Information Systems, 10(2), pp. 79-96.

BRINCKMANN, J. ET AL., 2019. Of those who plan: A meta-analysis of the relationship between human capital and business planning. Long Range Planning, Volume 52, pp. 173-188.

CANALEJO, A. M. C. & RÍO, J. A. J. D., 2018. Quality, satisfaction and loyalty indices. Journal of Place Management and Development, Volume 11, pp. 428-446.

COWLEY, J. A., GREITZER, F. L. & WOODS, B., 2015. Effect of network infrastructure factors on information system risk judgments. Computers & Security, Volume 52, pp. 142-158.

Einhorn, F., Meredith, J. & Marnewick, C., 2019. Achieving strategic benefits from business IT projects: The critical. International Journal of Project Management, Volume 37, pp. 989-1002.

GLOBOCNIK, D., FAULLANT, R. & PARASTUTY, Z., 2019. Bridging strategic planning and business model management - A formal control framework to manage business model portfolios and dynamics. European Management Journal.

GONZÁLEZ-ROJAS, O. & OCHOA-VENEGAS, L., 2017. A decision model and system for planning and adapting the configuration of enterprise information systems. Computers in Industry, pp. 161-177.

GRANT, K., EDGAR, D., SUKUMAR, A. & MEYER, M., 2014. ‘Risky business’: Perceptions of e-business risk by UK small and medium sized enterprises (SMEs). International Journal of Information Management, 34(2), pp. 99-122.

HICKS, B., CULLEY, S., MCMAHON, C. & POWELL, P., 2010. Understanding information systems infrastructure in engineering SMEs: A case study. Journal of Engineering and Technology Management, Volume 27, pp. 52-73.

KITSIOS, F. & KAMARIOTOU, M., 2019. Business strategy modelling based on enterprise architecture: a state of the art review. Business Process Management Journal, Volume 25, pp. 606-624.

KRAUS, M., FEUERRIEGEL, S. & OZTEKIN, A., 2020. Deep learning in business analytics and operations research: Models, applications and managerial implications. European Journal of Operational Research, 281(3), pp. 628-641.

LEÓN-SORIANO, R., MUÑOZ-TORRES, M. J. & CHALMETA-ROSALEÑ, R., 2010. Methodology for sustainability strategic planning and management. Industrial Management & Data Systems, Volume 110, pp. 249-268.

LIN, J., LUO, Z. & LUO, X. (., 2019. Understanding the roles of institutional pressures and organizational innovativeness in contextualized transformation toward e-business: Evidence from agricultural firms. International Journal of Information Management.

MANOHARAN, A., MELITSKI, J. & BROMBERG, D., 2015. State strategic information system plans An assessment integrating strategy and operations through performance measurement. International Journal of Public Sector Management, Volume 28, pp. 240-253.

MENDONÇA, J., ANDRADE, E., ENDO, P. T. & LIMA, R., 2019. Disaster recovery solutions for IT systems: A Systematic mapping study. The Journal of Systems and Software, Volume 149, pp. 511-530.

MIRCHANDANIA, D. A. & LEDERER, A. L., 2014. The impact of core and infrastructure business activities oninformation systems planning and effectiveness. International Journal of Information Management, Volume 34, pp. 622-633.

MORII, Y. ET AL., 2019. Cost effectiveness of drive and retrieve system in hokkaido for acute ischemic stroke patient treatment using geographic information System. Journal of Stroke and Cerebrovascular Diseases, Volume 28, pp. 2292-2301.

OGHAZI, P., RAD, F. F., KARLSSON, S. & HAFTOR, D., 2018. RFID and ERP systems in supply chain management. European Journal of Management and Business Economics, Volume 87, pp. 171-182.

RENTES, V. C. ET AL., 2019. Implementation of a strategic planning process oriented towards promoting business process management (BPM) at a clinical research centre (CRC). Business Process Management Journal, Volume 25, pp. 707-737.

SANCHEZ, O. P., TERLIZZI, M. A. & DE MORAES, H. R. D. O. C., 2017. Cost and time project management success factors for information systems development projects. International Journal of Project Management, Volume 35, pp. 1608-1626.

SAYED, E. N., 2013. Aligning planning with outcomes. Performance Measurement and Metrics, Volume 14, pp. 100-117.

SRIVASTAVA, A. K. & SUSHIL, S., 2015. Modeling organizational and information systems for effective strategy execution. Journal of Enterprise Information Management, Volume 28, pp. 556-578.

WALI, A. F., 2013. Information technology infrastructure and customer service delivery. British Journal of Marketing Studies, Volume 1, pp. 17-32.

WANG, C., DANEVA, M., SINDEREN, M. V. & LIANG, P., 2019. A systematic mapping study on crowdsourced requirements engineering using user feedback. Software: Evolution and Process.

WIERINGA, R., MAIDEN, N. & MEAD, N., 2006. Requirements engineering paper classification and evaluation criteria: a proposal and a discussion. Requirement Engineering, Volume 11, pp. 102-107.

WILLIAMS, R. N., 2018. Future strategic considerations and development priorities for national museum libraries. Journal of Documentation, Volume 74, pp. 1204-1225.