Model Metric untuk Mengukur Fleksibilitas Model Proses Bisnis


Endang Wahyu Pamungkas, Fernandes Sinaga, Siti Rochimah



Organisasi bisnis dunia saat ini banyak memanfaatkan sistem informasi digital untuk memberikan pemahaman mengenai manajemen proses bisnis yang mereka jalani. Pemanfaatan sistem Enterprise Resource Planning (ERP) merupakan contoh teknologi dalam manajemen proses bisnis. Melalui sistem ini perusahaan dapat membangun dan mengembangkan proses bisnis. Selain itu, perusahaan juga dapat menyesuaikan proses bisnis secara cepat terhadap perubahan yang terjadi seiring bertambahnya kebutuhan dan informasi, berubahnya kondisi pasar, atau perubahan kebijakan. Sehubungan dengan perubahan proses bisnis yang sering terjadi, maka aspek fleksibilitas terhadap model proses yang dibangun harus ditingkatkan. Dalam mendukung peningkatan fleksibilitas tersebut tentunya dibutuhkan sebuah model untuk mengukur tingkat flesibelitas model proses bisnis. Model tersebut yang kemudian dapat digunakan oleh analis untuk melakukan perbandingan sehingga dapat diperoleh model proses bisnis yang paling fleksibel dan cocok dengan perusahaan. Hal ini dapat dianalisa dengan melibatkan aspek-aspek fleksibel yang telah diteliti pada penelitian-penelitian sebelumnya. Dalam paper ini akan dilakukan penelitian mengenai aspek fleksibitas dalam model proses bisnis untuk menghasilkan model metric yang dapat melakukan kuantifikasi tingkat fleksibilitas pada model proses bisnis. Model metric yang dihasilkan pada penelitian ini mampu melakukan perhitungan fleksibelitas pada model proses bisnis secara kuantitatif.

Kata kunci: ERP, fleksibilitas, metadata, model metric, model proses bisnis, variasi


Recently, business organizations in the world are making use of digital information systems to provide an understanding of the business process management in which they live. Utilization of Enterprise Resource Planning (ERP) system is an example of technology in business process management. Through this system, some companies can build and develop business process and can quickly adjust it to changes that occur with increasing needs and information, changing market conditions, or changes in policy towards the business process. According to changes in business process that frequently occur, then the flexibility aspect of the process models are built to be upgraded. This is because the process model can early describe the business process that run. So that the process model must have a high value of flexibility to deal with changes that happen. It can be analyzed with the involvement of the flexible aspects that have been investigated in previous studies. In this paper, we will do research on the flexibility of business process model to produce a model of metrics that can quantify the level of flexibility in business process models.Metric models in this study were able to perform calculations on the flexibility of business process models quantitatively.

Keywords: business process model, ERP, flexibility, metadata, model metric, variation

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