Kajian dan Peluang Penelitian Tata Kelola Teknologi Informasi: Ulasan Literatur
Penulis
Nina Fadilah Najwa, Tony Dwi Susanto Download PDFAbstrak
Perkembangan transisi Teknologi Informasi (TI) saat ini menyebabkan penelitian terkait dengan tata kelola TI semakin meningkat.Tata kelola TI berperan besar dalam sebuah organisasi karena telah berubahnya peran dan relevansi TI dalam organisasi sehingga diperlukan pemahaman yang jelas terkait dengan tata kelola TI saat ini.Tujuan penulisan ulasanliteratur ini yaitu untuk mengulas perkembangan topik Tata Kelola dan peluang penelitian lebih lanjutterkait tata kelola TI sehingga dapat memberikan pemahaman tentang tata kelola TI. Metodologi yang digunakan pada ulasan literatur ini mencakup: 1) pendefinisian pertanyaan penelitian; 2) penetapan sumber literatur; 3) penentuan kata kunci pencarian literatur; 4) Pemilihan literatur; dan 5) ekstraksi data dan sintesis.Berdasarkan hasil ulasan literatur yang dilakukan, penelitian tata kelola TI secara luas diterapkan pada organisasi bisnis.Terdapat beberapa metode dan kombinasi dari beberapa metode yang digunakan dalam tata kelola TI, mencakup Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), dan metode-metode lain. Tren penelitianyang saat ini banyak dilakukan mencakup cloud computing governance, criteria success factor IT governance, penerapan dan atau evaluasi tata kelola dengan berbagai metode pada sektor bisnis, tata kelola TI pada universitas, peran tata kelola dalam pemerintahan dan rumah sakit. Peluang penelitian direkomendasikan berdasarkan future dan limitasi dari masing-masing paper yang dibahas.
Abstract
The development of the current Information Technology (IT) transition has led to more research on IT governance. IT governance plays a major role in an organization because it has changed the role and relevance of IT in the organization so that a clear understanding of current IT governance is needed. The purpose of this literature review is to review the development of Governance topics and further research opportunities related to IT governance so as to provide an understanding of IT governance. The methodology used in this literature review includes: 1) defining research questions; 2) determination of literature sources; 3) the determination of literature search keywords; 4) Selection of literature; and 5) data extraction and synthesis. Based on the results of the literature review conducted, IT governance research is widely applied to business organizations. There are several methods and combinations of several methods used in IT governance, including Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), and other methods . Current research trends include cloud computing governance, IT governance success factor criteria, governance implementation and or evaluation with various methods in the business sector, IT governance at universities, governance roles in government and hospitals. Research opportunities are recommended based on the future and limitations of each paper discussed.
Kata Kunci
Teks Lengkap:
PDFReferensi
AGUILLAR, D. A. M., MURAKAMI, I., JUNIOR, P. M., & JR., P. T. A. 2017. IT Governance Program and Improvements in Brazilian Small Business: Viability and Case Study, 11(1), 961–964. https://doi.org/10.15439/2017F410
ALI, S., GREEN, P., & ROBB, A. 2015. Information technology investment governance: What is it and does it matter? International Journal of Accounting Information Systems, 18, 1–25. https://doi.org/10.1016/j.accinf.2015.04.002
ALREEMY, Z., CHANG, V., WALTERS, R., & WILLS, G. 2016. Critical success factors (CSFs) for information technology governance (ITG). International Journal of Information Management, 36(6), 907–916. https://doi.org/10.1016/j.ijinfomgt.2016.05.017
BERMEJO, P. H. DE S., TONELLI, A. O., ZAMBALDE, A. L., SANTOS, P. A. DOS, & ZUPPO, L. 2014. Evaluating IT Governance Practices and Business and IT Outcomes: A quantitative Exploratory Study in Brazilian Companies. Procedia Technology, 16, 849–857. https://doi.org/10.1016/j.protcy.2014.10.035
BIANCHI, I. S., SOUSA, R. D., PEREIRA, R., & LUCIANO, E. 2017. IT Governance Structures in Brazilian, Dutch and Portuguese Universities. Procedia Computer Science, 121, 927–933. https://doi.org/10.1016/j.procs.2017.11.120
BIN-ABBAS, H., & BAKRY, S. H. 2014. Assessment of IT governance in organizations: A simple integrated approach. Computers in Human Behavior, 32, 261–267. https://doi.org/10.1016/j.chb.2013.12.019
CHI, M., ZHAO, J., GEORGE, J. F., LI, Y., & ZHAI, S. 2017. The influence of inter-firm IT governance strategies on relational performance: The moderation effect of information technology ambidexterity. International Journal of Information Management, 37(2), 43–53. https://doi.org/10.1016/j.ijinfomgt.2016.11.007
EKANATA, A., & GIRSANG, A. S. 2015. Assessment of Capability Level and IT Governance Improvement Based on COBIT and ITIL Framework at Communication Center Ministry of Foreign Affairs, 2015, 1–6.
FAZLIDA, M. R., & SAID, J. 2015. Information Security: Risk, Governance and Implementation Setback. Procedia Economics and Finance, 28(April), 243–248. https://doi.org/10.1016/S2212-5671(15)01106-5
GUETAT, S. B. A., & DAKHLI, S. B. D. 2015. The Architecture Facet of Information Governance: The Case of Urbanized Information Systems. Procedia Computer Science, 64, 1088–1098. https://doi.org/10.1016/j.procs.2015.08.564
HARMER, G. 2013. Governance of Enterprise IT Based on COBIT 5. United Kingdom: IT Governance Publishing.
IBRAHIM, & NURPULAELA, L. 2017. Evaluation of IT governance to support IT operation excellent based on COBIT 4.1 at the PT Timah Tbk. Proceedings - 2016 3rd International Conference on Information Technology, Computer, and Electrical Engineering, ICITACEE 2016, 336–339. https://doi.org/10.1109/ICITACEE.2016.7892467
ISACA. 2013. COBIT 5 For Risk. ISACA.
JAIRAK, K., & PRANEETPOLGRANG, P. 2013. Applying IT governance balanced scorecard and importance-performance analysis for providing IT governance strategy in university. Information Management & Computer Security, 21(4), 228–249. https://doi.org/10.1108/IMCS-08-2012-0036
JAIRAK, K., PRANEETPOLGRANG, P., & SUBSERMSRI, P. 2015. Information technology governance practices based on sufficiency economy philosophy in The Thai University Sector. Information Technology & People, 28(1), 196–223. https://doi.org/10.1108/ITP-10-2013-0188
JOSHI, A., BOLLEN, L., HASSINK, H., DE HAES, S., & VAN GREMBERGEN, W. 2018. Explaining IT governance disclosure through the constructs of IT governance maturity and IT strategic role. Information and Management, 55(3), 368–380. https://doi.org/10.1016/j.im.2017.09.003
JUIZ, C., GÓMEZ, M., & BARCELÓ, M. I. 2012. Business / IT Projects Alignment through the Project Portfolio Approval Process as IT Governance Instrument. Procedia - Social and Behavioral Sciences, 65, 70–75. https://doi.org/10.1016/j.sbspro.2012.11.093
KERR, D. S., & MURTHY, U. S. 2013. The importance of the CobiT framework IT processes for effective internal control over financial reporting in organizations: An international survey. Information and Management, 50(7), 590–597. https://doi.org/10.1016/j.im.2013.07.012
KITCHENHAM. 2007. Guidelines for performing Systematic Literature Reviews in Software Engineering.
KOSALA, D. R. 2017. Benefits to Implementing IT Governance in Higher Education, (November), 15–17.
KOSASI, S. 2017. Maturity Levels of Academic Information Services of Higher Education Using IT Governance. 4th International COnference on New Media Studies, 56–61.
KOSASI, S., VEDYANTO, & YULIANI, I. D. A. E. 2017. Enhancing online business marketing to expand market shares through it governance. International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 4(September), 319–323. https://doi.org/10.11591/eecsi.4.1037
LAPIHU, D., & ISNANTO, R. R. 2017. IT Governance in Public Organization Based on ITBSC and Cobit 5. In 1st International Conference on Informatics and Computational Sciences (ICICoS) (pp. 83–88).
LI, H. J., CHANG, S. I., & YEN, D. C. 2017. Investigating CSFs for the life cycle of ERP system from the perspective of IT governance. Computer Standards and Interfaces, 50, 269–279. https://doi.org/10.1016/j.csi.2016.10.013
LIN, C., & WITTMER, J. L. S. 2017. Proactive information security behavior and individual creativity: Effects of group culture and decentralized IT governance. 2017 IEEE International Conference on Intelligence and Security Informatics: Security and Big Data, ISI 2017, 1–6. https://doi.org/10.1109/ISI.2017.8004865
LUNARDI, G. L., BECKER, J. L., MAÇADA, A. C. G., & DOLCI, P. C. 2014. The impact of adopting IT governance on financial performance: An empirical analysis among Brazilian firms. International Journal of Accounting Information Systems, 15(1), 66–81. https://doi.org/10.1016/j.accinf.2013.02.001
MANGALARAJ, G., SINGH, A, & TANEJA, A. 2014. IT Governance Frameworks and COBIT-A Literature Review. Twentieth Americas Conference on Information Systems, 1–10. https://doi.org/10.2308/jis.2009.23.1.79
NUROĞLU, H. H. 2016. Business Network Governance Structure and IT Capabilities. Procedia - Social and Behavioral Sciences, 229, 50–59. https://doi.org/10.1016/j.sbspro.2016.07.113
PARK, J., LEE, J. N., DANIEL LEE, O. K., & KOO, Y. 2017. Alignment between Internal and External IT Governance and Its Effects on Distinctive Firm Performance: An Extended Resource-Based View. IEEE Transactions on Engineering Management, 64(3), 351–364. https://doi.org/10.1109/TEM.2017.2678485
PRASAD, A., & GREEN, P. 2015. Governing cloud computing services: Reconsideration of IT governance structures. International Journal of Accounting Information Systems, 19, 45–58. https://doi.org/10.1016/j.accinf.2015.11.004
PRASAD, A., GREEN, P., & HEALES, J. 2014. On governance structures for the cloud computing services and assessing their effectiveness. International Journal of Accounting Information Systems, 15(4), 335–356. https://doi.org/10.1016/j.accinf.2014.05.005
PUTRI, M. A., AKNURANDA, I., & MAHMUDY, W. F. 2017. Maturity Evaluation of Information Technology Governance in PT DEF Using Cobit 5 Framework. Journal of Information Technology and Computer Science, 2(1), 19–27. https://doi.org/10.25126/jitecs.20172123
REBOLLO, O., MELLADO, D., FERNÁNDEZ-MEDINA, E., & MOURATIDIS, H. 2015. Empirical evaluation of a cloud computing information security governance framework. Information and Software Technology, 58, 44–57. https://doi.org/10.1016/j.infsof.2014.10.003
SANDFRENI, & ADIKARA, F. 2017. Capability level assessment of IT governance in PTP Mitra Ogan: COBIT 5 framework for BAI 04 process. 2017 4th International Conference on Computer Applications and Information Processing Technology (CAIPT), 1–5. https://doi.org/10.1109/CAIPT.2017.8320665
SHALANNANDA, W., & HAKIMI, R. 2016. IT Governance Design for Hospital Management Information System. 10th International Conference on Telecommunication Systems Services and Applications (TSSA).
SIRISOMBOONSUK, P., GU, V. C., CAO, R. Q., & BURNS, J. R. 2018. Relationships between project governance and information technology governance and their impact on project performance. International Journal of Project Management, 36(2), 287–300. https://doi.org/10.1016/j.ijproman.2017.10.003
SMITS, D., & VAN HILLEGERSBERG, J. 2017. The development of a hard and soft IT governance assessment instrument. Procedia Computer Science, 121, 47–54. https://doi.org/10.1016/j.procs.2017.11.008
SPREMIC, M., & D, P. 2008. Emerging issues in IT Governance : implementing the corporate IT risks management model. Wseas Transactions On Systems, 7(3), 219–228.
SUICIMEZOV, N., & GEORGESCU, M. R. 2014. IT Governance in Cloud. Procedia Economics and Finance, 15(14), 830–835. https://doi.org/10.1016/S2212-5671(14)00531-0
THOMPSON, S., EKMAN, P., SELBY, D., & WHITAKER, J. 2014. A model to support IT infrastructure planning and the allocation of IT governance authority. Decision Support Systems, 59(1), 108–118. https://doi.org/10.1016/j.dss.2013.10.010
WIJAYA, S. F. 2017. Impact of IT governance framework in post- implementation for ERP performance : Literature Review. The International Conference on ICT for Smart Society (ICISS). https://doi.org/978-1-5386-2330-5
WILKIN, C. L., & CHENHALL, R. H. 2010. A Review of IT Governance: A Taxonomy to Inform Accounting Information Systems. Journal of Information Systems, 24(2), 107–146. https://doi.org/10.2308/jis.2010.24.2.107
WILKIN, C. L., COUCHMAN, P. K., SOHAL, A., & ZUTSHI, A. 2016. Exploring differences between smaller and large organizations’ corporate governance of information technology. International Journal of Accounting Information Systems, 22, 6–25. https://doi.org/10.1016/j.accinf.2016.07.002
YUDATAMA, U., NAZIEF, B. A. A., HIDAYANTO, A. N., & MISHBAH, M. 2017. Factors Affecting Awareness and Attitude of IT Governance Implementation in The Higher Education Institution : A Literature Review. In 3rd International Conference on Science in Information Technology (ICSITech) (pp. 588–592).
YUDATAMA, U., NAZIEF, B. A. A., & HODAYANTO, A. N. 2017. Benefits and Barriers as a Critical Success Factor in the Implementation of IT Governance : Literature Review. In The International Conference on ICT for Smart Society (ICISS).
DOI: http://dx.doi.org/10.25126/jtiik.201855827