Faktor yang Mempengaruhi Warga dan Pemerintah dalam Adopsi E-Government: Sebuah Ulasan Sistematis

Penulis

Yusrida Muflihah, Tony Dwi Susanto

Abstrak

Abstrak

Penelitian ini berfokus pada faktor yang mempengaruhi adopsi e-Government dilihat dari perspektif warga dan penerintahan. Penelitian ini dilatarbelakangi adanya studi literature yang menjelaskan bahwa e-Government menjadi popular dikarenakan adanya manfaat yang signifikan kepada pemerintah, warga dan masyarakat. Studi literatur yang ada saat ini hanya menjelaskan mengenai faktor yang mempengaruhi adopsi e-Government dari sisi warga, tetapi belum ada yang membahas mengenai faktor yang mempengaruhi adopsi e-Government dari dua perspektif yaitu warga dan pemerintahan. Tujuan dari penelitian ini adalah mengisi celah yang ada di studi literatur yaitu literatur mengenai adopsi e-Government, dengan fokus khusus pada faktor yang mempengaruhi adopsi e-Government dari perspektif warga dan pemerintahan. Dalam mencapai tujuan, digunakan metode studi literatur. Studi literatur yang digunakan dalam jurnal ini berasal dari berbagai jurnal yang membahas mengenai faktor adopsi dari sisi warga maupun pemerintah. Hasil dari jurnal ini berupa ulasan mengenai faktor yang mempengaruhi adopsi e-Government dari persepktif warga dan pemerintahan, perbedaan dari faktor beserta dampaknya.

Kata kunci: faktor adopsi, e-government, pemerintahan, warga.


Abstract

This study focuses on the factors that influence e-Government adoption seen from the perspective of citizens and governance. This research is based on a study of literature that explains that e-Government is becoming popular due to the significant benefits to government, citizens and society. The current literature study only explains the factors affecting e-Government adoption of citizens, but no one has yet discussed the factors affecting e-Government adoption from two perspectives: citizens and government. The purpose of this study is to fill the gaps in the literature study of literature on e-Government adoption, with a focus on the factors that influence e-Government adoption from the perspective of citizens and governments. In achieving the purpose of the paper, the literature study method is used. The literature study used in this paper comes from. The literature study used in this journal comes from various journals that discuss the adoption factors of the citizens and the government. The results of this journal are a review of factors affecting e-Government adoption of citizen and government perceptions, differences in factors and impacts.

Keywords: adoption factor, e-government, citizen, governance

Kata Kunci


faktor adopsi; e-government; pemerintahan; warga

Teks Lengkap:

PDF (English)

Referensi


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DOI: http://dx.doi.org/10.25126/jtiik.201744366